Delivery Information

Delivery & Returns

If this page does not answer your query, please email info@villagecraftshop.co.uk or call +44 (0)1902 847576 Monday - Friday 9.30am - 4.30pm

Once your order has been placed and paid for, it cannot be amended.

Delivery & Dispatch

•               Shipping in the UK: £2.95 per order (Free shipping on all UK orders over £25)

•               Shipping to Ireland: £7.00 per order

•               Shipping to the following European countries: Austria, Belgium, Czechia, Denmark, France, Germany, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spanish Mainland and Sweden £10.00 per order, tracked service.

•               Rest of the EU - temporarily suspended

•               Shipping to Rest of the World - temporarily suspended

Every effort is made to ensure that delivery is within a maximum of 7 working days for orders in the UK, however during the Covid-19 outbreak we are running a few days behind, so we would ask that you please be patient. Please allow for extra delivery time for any orders outside of the UK. All goods are subject to availability. In the event that we are unable to supply your goods within 28 days, we will inform you immediately and advise you of the expected delivery date.

International customers please note we reserve the right to amend shipping charges. If this applies to you, we will contact you at the earliest opportunity.

Unfortunately, we no longer ship to Russia.

Please allow 7 working days for delivery before contacting us to chase your order.

All products are delivered either by Royal Mail (1st class) or courier, depending on their size and value. On rare occasions different products in the same order may be delivered separately. 

International customers please note: If your parcel exceeds 2kg, we reserve the right to amend shipping charges. If this applies to you, we will contact you at the earliest opportunity.